EVERY ONCE IN A WHILE,
a new technology,
an old problem and a big idea
turn into an innovation.


Dean Kamen

Frequently Asked Questions


ADJUSTMENT 

The Adjustment Ring cannot be turned to 1 (or from coarser to finer setting)
Remove remaining beans and clean the grinder according to our instructions.
It`s difficult/hard to move the Adjustment in any direction
Remove the collection cup, turn it around and connect its bottomside to the Adjustment to move it.


COLLECTION CUP
Ensure for the magnet (that can hold 3-4kg/around 8lbs) to be clean and brush off any remaining grounds before you start to grind. 


ERGONOMIC HANDLE
Make sure to properly hold the handle with 3 fingers and beware of the indentations for respective fingers (index/middle-finger and thumb). 



RETENTION

In the grinding chamber remaining grounds (compressed by the Antistatic-Jig while grinding so to reduce static) may be easily minimized with a short knock before removing the collection cup.



If you have problems using the etz-I and cannot find the answer to your question neither in the above list nor the operating manual, please contact us via support@etzinger-ag.com!


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